Cookies | ČSOB
What are cookies?
What we save
We store the following types of data:
Data necessary for the proper functioning of the website
These cookies store information used to provide basic functions such as your language selection or correct navigation around the site. These cookies are processed by ČSOB servers.
To improve the experience that our website offers, we need statistics about visits and the behaviour of visitors to the site. We track this information using analytical tools that work with anonymised statistical data.
Data for personalising the user experience
This information helps us to understand the purpose of your visit and your behaviour on the site, and to offer content that meets your needs. Such information allows the design, navigation or functionality of the website to be updated to enable you to reach the information you are looking for as fast as possible.
The way we work with the stored information is all governed by our Memorandum on Personal Data Protection.
Analytical and marketing tools used on csob.sk domains:
Google Analytics, Adform, Adwords, Facebook, SAS Customer Intelligence, Hotjar, Exponea, Teads.
List of cookies used on csob.sk
These are files that ensure the proper functioning of services on csob.sk. Their use is essential.
|Cookie name||Domain name||Source||Use|
|sessionExpire||moja.csob.sk||csob.sk||It is used for automatic safe termination of the visit and logout from Moja ČSOB.|
|AWSALBCORS, AWSALB||execution-ci360.csob.sk||SAS||Registers which cluster of servers serves the visitor. Used in the context of load balancing to optimize the user experience.|
|SPEEDpublic, lctpref, DEVICE_PRINT||.csob.sk||ČSOB||Ensures the proper functioning of services.|
|LFR_SESSION_STATE_#||.csob.sk||CSOB||Provides the user with secure browsing and proper functioning of the page.|
|BIGipServer||.csob.sk||ČSOB||Used to distribute traffic to the server to optimize response.|
|COOKIE_SUPPORT||.csob.sk||ČSOB||Technical cookie to find out if your browser supports cookies.|
|JSESSIONID||.csob.sk||ČSOB||Technical cookie to store the identification of the user's visit, ensures the user safe browsing of the site.|
|XSRF-TOKEN||.csob.sk||ČSOB||Cookie necessary for visitor security and safe browsing (CSRF prevent).|
|GUEST_LANGUAGE_ID||.csob.sk||ČSOB||Provides the visitor's preferred language settings.|
|poistenie.csobpoistovna||poistenie.csobpoistovna||ČSOB Poisťovňa||Ensures the proper functioning of online services of ČSOB Poisťovne.|
|www.csob, csob, SPEEDprivate_, TS#, csob.sk.application.popup, AUTHENTICATION_ID||.csob.sk||ČSOB||Ensures the proper functioning of online services|
|SEARCH_SAMESITE||.google.com||Ensures the proper functioning of online services|
|TS#||.csob.sk||ČSOB||Ensures the proper functioning of online services|
|cievq, _ciutbid_||.csob.sk||Ensures the proper functioning of online services.|
Analytical tool cookies
These gather anonymous data on the behaviour of our website’s users to improve the quality of online services and the usability of web pages.
|Cookie name||Domain name||Source||Use||Detail|
_ga, _gat_UA-#, _gid
|.csob.sk .hotjar.com google.com||Google Analytics, hotjar||Cookie for statistical purposes. A unique identifier for statistics on how a visitor uses the website.|
|__utmt, __utmz, __utma,
__utmc, __utmb, ims
|.app.livechatoo.com||LiveChatoo||Cookie for statistical purposes. A unique identifier for statistics on how a visitor uses the website.||https://www.livechatoo.com/sk/live-chat-podpora-ochrana-osobnych-udajov|
|collect||google-analytics.com||Google analytics||Used to send data to Google Analytics about the device and visitor behavior.||https://policies.google.com/privacy?hl=en-US#infocollect|
|pagead/1p-user-list/#||.google.com||Google Analytics||Cookie used to display targeted advertising.||https://policies.google.com/privacy?hl=en-US#infocollect|
|OTZ, DV, _SID, SIDCC,
SAPISID, HSID, APISID,
|.google.com||Google Analytics||Cookie for statistics on the behavior of the website visitor and to improve the services when visiting the website. It is also used to anonymously measure the effectiveness of PPC and affiliate advertising services. SSIDC is a security cookie to protect user data from unauthorized access.||https://policies.google.com/privacy?hl=en-US#infocollect|
|_uetsid, _uetvid||.hotjar.com||Hotjar||Used to interact with a user who has visited the website.||https://www.hotjar.com/privacy/gdpr-compliance/|
|intercom-session_||.hotjar.com||Hotjar||Cookie for statistics on how the visitor uses the website.||https://www.hotjar.com/privacy/gdpr-compliance/|
|.hotjar.com||Hotjar||Cookie for statistics on how the visitor uses the website.||https://www.hotjar.com/privacy/gdpr-compliance/|
|_hj(*)||.hotjar.com||Hotjar||Cookie for collecting analytical data on user behavior and site movement. Provides data for reports, surveys, questionnaires, and customer interaction. With the help of data, we understand the behavior of the visitor, which allows us to improve our services.||https://www.hotjar.com/privacy/gdpr-compliance/|
|_gcl_au||.hotjar.com||Hotjar||Provides traffic and attribution data.||https://www.hotjar.com/privacy/gdpr-compliance/|
|_BEAMER_||.hotjar.com||Hotjar||Used to communicate important changes to users.||https://www.hotjar.com/privacy/gdpr-compliance/|
Marketing tool cookies
These support advertising campaign coverage, the display of personalised advertising and a unique user experience.
|Cookie name||Domain name||Source||Use||Detail|
|.csob.sk, execution-ci360.csob.sk||SAS||It provides aggregated traffic analysis and collects information to help improve services.||https://www.sas.com/en_us/legal/privacy.html|
|1P_JAR||.google.com||Google Analytics||The cookie carries information about how the visitor uses the website and customizes ads on Google websites.||https://policies.google.com/privacy?hl=en-US#infocollect|
|_dc gtm_UA||.google.com||Allows to link Google Analytics to Google AdWords for ad targeting.||https://policies.google.com/privacy?hl=en-US#infocollect https://adssettings.google.com/authenticated|
|C, adform, uid||.adform.net||Adform||The cookie provides a unique user ID and collects data about activity on the site.||https://site.adform.com/privacy-center/overview/ https://site.adform.com/privacy-center/platform-privacy/opt-out/|
|test_cookie||.doubleclick.net||Cookie checks whether the browser supports cookies.||https://marketingplatform.google.com/about/enterprise/|
|fr||.facebook.com||Facebook cookie, which ensures the display of relevant advertising and measures and improves the display of advertising. Collects data about user behavior on a page that contains a Facebook pixel or Facebook social plugin.||https://www.facebook.com/privacy/explanation https://www.facebook.com/ads/preferences|
|IDE||doubleclick.net||The Google DoubleClick cookie collects information about how visitors use the site and the advertising that was displayed to them before they visited the site. Used to display relevant ads.||https://policies.google.com/privacy?hl=en-US#infocollect|
|r/collect||doubleclick.net||DoubleClick advertising cookies are used to personalize the advertising that is displayed to users based on previous visits.||https://policies.google.com/privacy?hl=en-US#infocollect|
|tr||facebook.com||Provides the display of advertising products and services.||https://www.facebook.com/privacy/explanation|
|Cookie from Facebook used to display ads on Facebook or Facebook's digital platform.||https://www.facebook.com/privacy/explanation|
|ANID, NID||.google.com||Cookie use for advertisement display on Google websites. Contains unique ID with information about user´s preferences.||https://policies.google.com/privacy?hl=en-US#infocollect|
|CONSENT||.google.sk||These support advertising campaign coverage, the display of personalised advertising and a unique user experience.||https://policies.google.com/privacy?hl=en-US#infocollect|
How can I adjust my cookie settings?
If you wish to change your settings for how cookies are used on our site, or if you wish to disallow marketing or analytical cookies, you can do so by setting your preferences. Settings for cookie preferences affect the device that you are using at the time to access the website. They are kept for 12 months or until you delete your browser data.